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If your goods are not faulty & you can't get to a store, you will be required to return them to us at your own cost, unused and in their original, unopened packaging. R efunds cannot be made by our stores but will be forwarded to our web team for processing.
#WOMENS SNOOD FREE#
You can return orders to most of our retail stores free of charge, to find your nearest store please click here. If you wish to return an item for an exchange or refund, you must inform us within 14 days. Please note that the above terms will not affect your statutory rights.ĭue to the current circumstances, we are experiencing high volumes of online orders, refunds and returns may take longer to process, please bear with us, our team will come back to you as soon as they can.
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* There will be a £4.99 surcharge for items over 120cm (curtain poles & blinds) this will appear in the basket. We will calculate the correct delivery method for your order on the ‘Delivery’ page at checkout (exclusions apply, see * below) Please inform us of any specific delivery instructions at the checkout stage.ĭepending on the size and value of your order, it will be sent using either Royal Mail First Class (£3.95) or a signed-for courier (DHL or Hermes) service (£5.50). We endeavour to process and deliver your order as quickly as possible. Sometimes orders may arrive in more than 1 parcel. Orders are usually delivered Monday to Friday, between 8am - 8pm. We appreciate your understanding at this time.Īt Closs & Hamblin we offer FREE DELIVERY to UK Mainland addresses for orders over £50 (exclusions apply, see * below) Orders may take 7 working days to be processed and dispatched. This is the date that we expect the product to leave our Sydney warehouse and be on it’s way to you.įor more information check out our Pre Order FAQs here.Due to the popularity of our Black Friday Event, we have a high demand for orders, please bear with us as our dispatch time may be longer than usual. When you place your pre order – you will be advised an expected shipping date. We charge a flat rate of $10 Australia-wide. Pre Order items will be sent via Standard Shipping through Australia Post. Please check the Australia Post website for further information. Please note there may still be delivery delays depending on Australia Post’s network capacity. Standard Delivery orders may take 1-2 business days to leave our Sydney warehouse. Australia Post delivery times per state can be found here. Once Express orders leave our warehouse they may take 2 or more days to be delivered through Australia Post. Please note that Express Shipping is not available for orders including schoolwear.ĭue to overwhelming demand, Australia Post can no longer guarantee next day delivery for Express Shipping orders. Express orders placed before 3pm AEST on weekdays will leave our Sydney warehouse on the same day. We charge a flat rate of $14 Australia-wide. View our Deliveries Page for more details on our Christmas cut off dates. If you place an order outside of store hours, it will be available to next business day. Get it in time for Christmas! Pick up in store with FREE 2 hour Click & Collect (Order by 23rd December).Ĭlick & Collect is free for all order values and typically will be available within 2 hours of placing your order if your order is placed at least 2 hours before your local store closes. Simply hold on to your items and receipt or invoice, and we’ll see you in stores as soon as possible.
#WOMENS SNOOD FULL#
This means that while you cannot return them immediately, when stores are open for full trade, you’ll be able to bring your items in store and return or exchange them per our usual policy. We’re currently offering an extended return period on all orders. If your local store is currently closed due to lockdown restrictions, you won’t be able to return your items just yet, even in cases where the store is open for essential trade. What’s more if you simply decide that you’re not happy with your product within 100 days of purchase we’ll also offer you a full refund or exchange in line with our Returns Policy.ġ00 days to decide. Visit our Quality Story page to learn more. Our 100 Day Quality Guarantee means that you can gain a refund or exchange should you not be satisfied with the quality of the product within 100 days of purchase. At Best&Less we want you to love the products you buy from us! We go to great lengths taking time and care to ensure that we are able to bring you great quality products that will last at the lowest possible prices backed by a 100 Day Quality Guarantee.